Our Services
PatientInteractions provides a full range of consulting and technical services to medical groups for patient engagement and communications. We don’t offer software, we offer solutions, and work with your staff, and within your organization’s chosen systems, to provide the best patient experience possible. Our team collaborates with medical groups empowering their patients to take a more active role in their own healthcare, while eliminating tasks that can be automated, thus improving the quality of medical data and patient care.
Promotion & Marketing
Review site (google, yelp, healthgrades) and social media management. SEO content creation.
Website & Patient Portal Customization
Patient education and acquisition systems to turn visitors into patients and increasing retention.
Scheduling & Reminders
Customization of existing EMR/EHR, patient engagement software, or stand alone systems for scheduling and reminders.
Patient Registration
Digital forms via text, web, or kiosk to gather demo, consents, insurance images, and medical histories directly into EHR/EMR with contactless check-in.
Surveys & Reputation
Digital after visit patient satisfaction surveys lead promotors and detractors through appropriate routes for best reputation.
Education & Messaging
Patient engagement and targeted messaging campaigns based on individuals data and/or visit types improve patient outcomes and retention.
Consulting and Tech Services For Every Step of the Patient Journey
Why Choose Us?
Method
Whether you're a new medical practice or looking to improve your organization's existing communications and procedures we've got you covered. Our mantra is: analyze, identify, advise, execute. Our mission is to create streamlined solutions to improve patient and business outcomes.
Expertise
PatientInteractions’ team of experts and advisors orchestrate engagement with all tools and resources available, allowing them to work in unison across all stages of the patient experience. This allows medical providers more time to do what they do best, provide the highest quality of patient care.
Innovation
Strategic innovation and patient and engagement based on the latest proven technologies, Building thoughtful, tailored solutions on evidence-based insight into patients’ priorities.
Trust
HIPAA compliance, non-disclosure agreements, and 25+ years of history building corporate trust with classified data ensures the security of patient and company information.
Patient Engagement
Patient engagement involves encouraging patients to make informed decisions about their own health. Engaged patients are also known as “activated patients,” meaning they engage in positive behavior like managing their own health and care. This helps improve health outcomes, achieve lower costs, and improves patient retention.
- Data 2022 Healthcare Survey Results